Crazy Slots

[jlocke]

A riciao a tutti, stamane riapro le lobby dei miliardi di casino scaricati e trovo sti 20 Dollarini nella sezione "bonus" gioco e man mano che vinco qualcosa si incrementa il "balance" dopo mezza giornata di giochi (ero arrivato a 6 centesimi) sono ritornato a 240 dollarini. Contatto la chat e mi dice l'operatore che ha inviato una email al replarto competente per sapere se posso prelevare e che comuqnue il max prelevare da free chips è 250 dollari. Cercando il sito internet per vedere le Term & Condit. trovo il sito che avvisa che il casino è chiuso e che non accettano più giocatori. Sapete qualcosa in merito ?

Grazie in anticipo :-)

[jlocke]

Allora ragazzi, intanto ciao a tutti.

Come scritto nel post precedente ho trovato 20 $ in bonus su questo account che ho giocato e ci ho vinto alla fine il max cashout 250 $. Ho richiesto il prelievo e nel contempo ho chiesto all'operatore se chiedendo il prelievo e annullando una parte di esso subito dopo potevo giocare come fosse un deposito normale. MI è stato detto da più operatori che potevo. Secondo voi ? Adesso ci ho vinto altri 400 dollari dai 20 che ho annullato dal prelievo pendente. Notate che all'inizio si trattava di free chips, per quello un max cashout con limite di 250. A voi adesso. E soprattutto è un casino serio ?

[parpol]

Mi spiace non lo conosco.

Ho richiesto il prelievo e nel contempo ho chiesto all'operatore se chiedendo il prelievo e annullando una parte di esso subito dopo potevo giocare come fosse un deposito normale. MI è stato detto da più operatori che potevo. Secondo voi ?

Non credo proprio; comunque aspetta e vedi se ti pagano. Aggiornaci.

Edit: Discussione unite.

[jlocke]

Spero qualcuno competente possa rispondermi e spero Gas possa darmi qualche suggerimento.

Come detto nei post precedenti, ho trovato questi 20 $ free chips da giocare nel conto di Crazy Slots in cui non ho mai versato.

Li gioco e vinco, richiedo 300 in prelievo, ma il max cashout è 250 quindi mi riversano i soldi nel conto cancellando 50 $ e portando quindi il bilancio a 250 "così posso prelevare" come da email inviata da loro per avvisarmi. Richiedo il prelievo. Dopo chiedo in chat se è possibile riversare una parte di questa vincita pendente e mi dicono che è possibile farlo e che fare quetso mi fà diventare come un giocatore depositante. Bene lo faccio, faccio il redeposit di 25 $ gioco e arrivo fino a 1200 $ poi scendo e decido di fermarmi a 500 $, che aspetto di richiedere in prelievo. Chiedo in chat conferma di quanto detto dal primo operatore e Laura mi conferma che è corretto e che posso anche prelevare, specificando che sono "400" in quel momento. Oggi mi loggo e trovo il Balance a 0. Chiedo in chat e mi dicono che la vincita massima è 250. Il resto non l'ho capito perché ero anche abbastanza inca..to. Capisco che il max cashout da free chips è 250 ma se chiedo in chat perché ti dicono che si può e poi ti cancellano le vincite ? Incollo le chat e confido nelle vostre opinioni. Preciso che non sono una cima in inglese.

Prima chat :

info: Please wait for a site operator to respond.

info: You are now chatting with 'Jahzel'

Jahzel: Thank you for contacting customer service, how may I assist you today?

Jahzel: May I please have your full name, date of birth and email address?

you: Hi Jahzel

you: angelo **************************

Jahzel: hello Angelo, how are you doing?

you: I would log in but it's not possible

you: "unable to login please contact support"

you: I receveid an email from your Customer Care Division about my withdrawal request, they are reversed my request and deleted 50 $ because with free chips max cashout is 250

you: "We have removed the winnings and we have left on your account a total of $250.00 which you can withdraw."

Jahzel: Allow me just a couple of minutes to work on your account please.

you: thank you Jahzel :-)

Jahzel: thank you for waiting

Jahzel: ok

you: :-)

you: thank you to help me

Jahzel: I can see that you had some winnings

you: yes

Jahzel: and the audit department had to remove them

you: they reversed my withdrawal request because I requested 300, max cashout is 250

Jahzel: that is correct

you: as they wrote me "We have removed the winnings and we have left on your account a total of $250.00 which you can withdraw." I would withdraw this 250 but I can't log in

Jahzel: just to remind you, every time we apply a bonus to the account, there will be bonus rules

you: I know (i play with 40 casino)

Jahzel: deposit + bonus x 10 times on Slots and Specialty games before you do a cash out.

Jahzel: you should be able to log in now!

you: I try

you: I'm In :-)

you: thank you Jahzel

you: can I withdraw this 250 now ?

Jahzel: yes you can

you: just last question

you: Now I try to withdraw, than if reverse this withdrawal, can I play normal like a deposit or not '

you: ?

you: excuse my bad english I'm italian and I hope you understand me

Jahzel: yes

Jahzel: its ok, no problem

Jahzel: your English is good

you: :-)

you: too kindly

you: so .. if I reverse this can I play like a depositor player ?

Jahzel: yes you can

you: sure ?

you: now I have this pending, if I deleted this it is like a deposit ?

Jahzel: if you like to use it

Jahzel: you will need to go to the cashier and click on redeposit

Jahzel: and it will be like you were making a deposit

you: fine

you: thank you Jahzel :-)

you: is this valid with a part of this (50$) ?

you: without rules or playthrough ?

you: are you still there Jahzel ?

Jahzel: yes

you: have read ?

Jahzel: yes

you: and your "response" is ?

Jahzel: sorry

Jahzel: I had to restart the computer

you: ghghghghghgh "sorry"

you: I paste ....

Jahzel: yes, it works like a deposit

you: Jahzel: you will need to go to the cashier and click on redeposit Jahzel: and it will be like you were making a deposit you: fine you: thank you Jahzel :-) you: is this valid with a part of this (50$) ? you: without rules or playthrough ? you: are you still there Jahzel ? Jahzel: yes you: have read ? Jahzel: yes you: and your "response" is ?

Jahzel: only if we apply a bonus to the account

you: fine

you: I'll do

you: can I request bonus too ?

Jahzel: then you have to meet the wagering requirement by playing slot games

you: ok

you: thank again Jahzel

you: bye for now

you: :-)

Jahzel: have a good day

you: you too

Seconda chat per chiedere conferma :

Laura: Thank you for contacting customer service, how may I assist you today?

you: Hi Laura

Laura: Hi there !!

you: Your collegue Jahzel told me

you: "you will need to go to the cashier and click on redeposit and it will be like you were making a deposit"

you: I have a pending withdrawal

you: from free chips

you: then I requested withdrawal I redeposit 20 and now I won 400

Laura: that is correct

you: can I withdraw too ?

Laura: \yes you can

you: thank you Laura :-)

you: bye for now

Laura: welcome

Laura: Is there anything else I may be able to assist you with?

you: that's all

you: :-)

you: very kindly

Laura: welocme ..

Laura: Thank you for contacting us and have a great day.

Terza chat incazz...to

Sup Lussho: Thank you for contacting customer service, how may I assist you today?

you: Hi Sup

you: two days ago I won 250 from free chips

Sup Lussho: hey

Sup Lussho: How are you doing today?

you: not fine

you: I have pending withdrawal and I reversed 25 $

Sup Lussho: ok

you: I played again and won 500 now my balance is 0

you: your collegue told me If I redeposit I play lioke a depositor player+

you: your department deleted my win

you: I have emails with chat transcript

you: if you I can paste

you: *want

Sup Lussho: the thing is that the maximum money you can cash out from free money is up to 250.00

you: I know

you: I requested 250

you: then I asked your collegaue Jahzel

you: you: so .. if I reverse this can I play like a depositor player ?

you: Jahzel: if you like to use it

you: Jahzel: you will need to go to the cashier and click on redeposit

you: Jahzel: and it will be like you were making a deposit

you: your collegaue Laura told me the same

Sup Lussho: but I mean you redeposited 25.00 since you wanted to play

Sup Lussho: either way your account has not been fully verified

you: I sent you documents

you: just a moment ...

Sup Lussho: yes

you: you: I have a pending withdrawal

you: you: from free chips

Sup Lussho: however whenever its a free no deposit account instead of 1 bill you need to send 2

Sup Lussho: so we can verify the address

you: have I to send another bill ?

Sup Lussho: yes

Sup Lussho: and afterwards your account will be fully verified

Sup Lussho: and the withdraw will be processed

you: mmm... other I can send you bank repost

you: report

you: ok, I'll send you later but I would to know why your collegaue told me to reverse withdrawal and play

you: and now your department deleted my balance

Sup Lussho: you can place the withdraw request however the system will only allow you to withdraw up to 250.00 out of a free bonus or on an account which doesn't display any deposits on record

you: what do you think about this ?

Sup Lussho: that you are very lucky and congratulations on your winnings

you: it's not right !

you: I'll write to casinomeister

you: and send chat transcript

Sup Lussho: Im so sorry for any inconveniences however those are the bonus rules

Sup Lussho: however after you make your first deposit

Sup Lussho: and you win

you: I understand that I can withdraw max 250 from free chips and I done this

Sup Lussho: you will be able to withdraw whatever amount you want

Sup Lussho: ok

you: then I asked support if I reverse part of this pending withdrawal and you told me "yes you can"

Sup Lussho: off course you can there's nothing on the system that will stop you from doing it

you: ok

you: thank you Lussho

you: bye

Sup Lussho: Is there anything else I may be able to assist you with?

you: no

Sup Lussho: Thank you for contacting us and have a great day.