Play7777 vincite annullate per una dubbia infrazione al regolamento

[jackjoliet]

Riporto qui la testimonianza di Fraore

[jackjoliet]

21 ore fa, fraore dice:

allora la storia è questa.....(anche se dovrei scrivere in un'altra sezione..)

è da un mesetto che gioco su play7777(che imbecille che sono...) avrò versato circa 1000 euro

venerdì 23 ho versato 186 euro ed ho giocato con un bonus del 70%

andava tutto alla grande ho giocato solo alle slot ed ho evitato quelle progressive e non ho mai superato i 4,50 bet

alla fine metto in prelievo 5000 e passa.

mi hanno verificato il conto e dopo un po mi arriva questa email da un certo Frank:

Hi Giuseppe,

regarding your withdraw.

On behalf our terms 4.19 we cannot process your withdraw and cannot accept the winnings which was generated after 2016-09-23 13:03:17.

Reason copy from our terms:

"4:19 Your use of a real cash bonus is subject to an investigation by Play7777 for any irregular playing patterns. To ensure fair play and the proper use of bonuses, Play7777 Betting considered with zero-margin, standardized betting, zero risk bets or hedge betting as irregular games to take advantage of bonuses. Other examples of irregular game play include but are not limited to: (i) to put fifty percent or more of the bonus to a single or multiple bets on a single game, a single hand or lap, the ability to create a balance and the game pattern significantly to change (insert, game types, bet structures etc) in order to achieve the bonus release request; deliver (ii) large bets to a big win occurs, and then the stakes suddenly to reduce up to seventy-five percent or more to the bonus release request has been reached; (Iii) if we have a good faith belief that use of the bonus Play7777 in good faith in order to improve your gaming experience (z. B. after the adoption of the bonus while playing until the minimum bet is reached and the money then lift). If Play7777 believes that irregular game play has occurred, Play7777 reserves the right to you to make any payments of money and / or winnings that you have achieved by the bonus withhold."

 

Which means, when you receive a win which is higher then twice your bonus taken you need to stay in the game and make spins the same value as you had when u received the win.

In your case, you played and on dracula you had a win of 266.70 EUR which is higher then twice your bonus taken. Afterwords you played dracula which was totally ok, then you switched to Mayan Princess which was not valid on behalf of our terms.

 

 

 

We put in back to your balance 562,20 EUR which is the exact sum you had before changing the game, also we put back the wager which was the correct value on this time.

So to play further you can/must play dracula on spin value of 3.20 EUR.

 

--

Frank Striemel
Interne Revision

 

allora lui mi contesta questa cosa:(anche se non la riportata così come era sul sito come mai?)

If a player has an active bonus and wins more than twice the value of the bonus amount, they must stay playing in a game of similar or equal weighting until wagering has been completed. Moving from low weighted games like Blackjack, to high weighted games like slots, after a large win, for the sole purpose of completing wagering requirements, will result in the bonus and any winnings being removed.

 

però come si può ben vedere cè scritto che se tu fai una vincita in una slot che supera il bonus che ti hanno dato ,devi wagerare il bonus sulla stessa slot(che cazzata) oppure su un GIOCO SIMILARE!! MA IO HO GIOCATO SEMPRE SULLE SLOT!!  e secondo voi non sono giochi similari? e inoltre dopo la suddetta vincita non ho abbassato la puntata come descrive il paragrafo , ma sono stato sempre su i 2,80 , 3,20 . inoltre la slot Mayan Princesse nei termini non è vietata...questi sono dei ladri e che altro sennò??

non è possibile ...mi sono rotto , quando perdi perché perdi,quando vinci ti fanno ste menate allora affanc__o a tutti sti bastardi..

 

[jackjoliet]

18 ore fa, Stan_LXXV dice:

Su  Askgamblers   ci sono varie recensioni del casino, dove intervengono direttamente a rispondere questi signori di play7777 ,prova a chiedere dal forum, magari dovendoti  rispondere  pubblicamente dovrebbero  ravvedersi  un po prima di  sparare scuse poco credibili. Saluti e in bocca al lupo!!