Cosa Ho Sbagliato?

[sainz70]

Ho giocato il bonus gratuito di 20$ al Club Player Casino, l'ho scommesso per 20 volte al Blackjack e su qualche slot (come richiesto), poi

ho fatto il withdrawal, dopo qualche giorno ho ricevuto questa email:

Unfortunately your $20.00 NETeller withdrawal request has been denied.

Please make sure:

1.We have your correct NETeller account email in our records.

2. You are entitled to cash out and/or have met playthrough requirements

3. In case you made the deposits using credit cards, firepay or ACH we have your signed detailed transaction sheet and full documentation.

Nella sezione ACCOUNT HISTORY del software riporta questa scritta Manager Withdrawal Approved!

Cioè è stato approvato?

perché allora il conto NETeller è ancora a ZERO?

Forse perché è in euro????

[_Ciuko_]

Leggiti questo:

RULES FOR FREE CHIPS:

    * Baccarat, Roulette, Craps, Australian Slots or Real Series Video Slots (Ronin, Cleopatra's Gold, Aztecs Treasure, Goldbeard, Diamond Dozen, Prince of Sherwood and Caesar's Empire) and Pontoon21 do not count towards Free Chips wagering requirements, neither progressives, otherwise stated differently.
    * If you play any of the non allowed games with a Free Chip all winnings will be void.
    * Welcome Free Chips have special regulations. Max cash out on 20CLUB and 55CLUB is the amount of the free chip.
    * If you have previously enjoyed any of our non-deposit free chip offers, you will not be eligible for any successive non-deposit free offers until and unless you have made a real money deposit within three months.
    * In the event that a deposit is made prior to redeeming the free chip, then the free chip comes under the deposit match bonus stipulations listed.
    * If your account has been credited with a free chip you need to complete wagering requirements and cash out. In the event that you make a deposit without having cashed out the free chip, the maximum cash out will be the free chip maximum cash out and your deposit will be returned.
    * All winnings from free chip offers will only be sent via NETeller, Firepay or PrepaidATM.
    * In the event that a player accrues more than the stipulated max cash out, they must request a balance adjustment prior to making additional deposits or, the previous surplus free chip winnings accumulated prior to depositing will be deducted upon cash out. Excess winnings from a free chip will be removed
    * Free Chips may not be available to all geographic locations. Availableness will be determined by casino management.
    * We on occasion will reward clients with free chips between deposits. If, however a client continuously requests free chips between deposits so that the total amount of their bonuses surpass the total amount of their deposits made, any win made even without a bonus match will be limited to 10 times maximum cash-out.
    * Casino management reserves the right to terminate or refuse promotions at any time

Se non hai infranto nessuna di queste regole allora mandagli un email a

[email protected]

chiedendo spiegazioni.

Manager Approved lo da anche quando il manager conferma l'annullamento dell'incasso. Difficilmente vedrai quei 20$.

Ciao.

[sainz70]

Mastico poco l'inglese, ma mi sembra prorio di non aver infranto nessuna regola !!!

Cosa posso scrivere nella email?

[kimono]

* Baccarat, Roulette, Craps, Australian Slots or Real Series Video Slots (Ronin, Cleopatra's Gold, Aztecs Treasure, Goldbeard, Diamond Dozen, Prince of Sherwood and Caesar's Empire) and Pontoon21 do not count towards Free Chips wagering requirements, neither progressives, otherwise stated differently.

  * If you play any of the non allowed games with a Free Chip all winnings will be void.

  * Welcome Free Chips have special regulations. Max cash out on 20CLUB and 55CLUB is the amount of the free chip.

La traduzione:

* Baccarà, roulette, e i giochi slot della serie ( Ronin, l'oro di Cleopatra, Aztecs Treasure, Goldbeard, dozzina di diamante, il principe di Sherwood e l'impero di cesare ) e Pontoon21 non contano verso il bonus gratis, neanche progressivi, altrimenti affermato differentemente.

* Se giochi alcune dei giochi non permessi con bonus gratis tutte vittorie sarànno nulle. *

Ho giocato il bonus gratuito di 20$ al Club Player Casino, l'ho scommesso per 20 volte al Blackjack e su qualche slot (come richiesto), poi

ho fatto il withdrawal, dopo qualche giorno ho ricevuto questa email

Se hai giocato a qulacuno di qst giochi..aimè ha ragione _Ciuko_!

Se non hai giocato allora scrivi di sapere + in dettaglio il perché non ti accreditano la vincita (nella loro mail di rifiuto sono indicate + cause) !

Facce sapè!