Vegas Tower

[Ospite Micia]

Non mi sembra normale!

un operatore che prima mi fa attendere 20 minuti, poi stanca chiudo la chat e la riapro.

Vi posto qui il copi incolla..ahh e per ogni risposta non so quanto mi abbia fatto penare dato che metteva un sacco di tempo!

Luisa welcome to the Support Desk. An Operator will be with you shortly.

Craig : Hi Luisa.

Luisa : Hi

Luisa : youn left me on chat more 15 minutes without risponding me

Luisa : i do not know what to think!!

Luisa : i want to speak with a responsable

Luisa : thats enough from you!

Luisa : pass me a responsable

Craig : ?

Craig : I am sorry I dont understand?

Craig : How may I help?

Luisa : i was chatting with you before

Luisa : and younleft me without no answer for 20 m inutes!!

Luisa : you know is not very kind!

Luisa : i need to understand why i did not receive money from your casino

Luisa : can you help please???

Craig : What money is that?

Luisa : withdrawal!!

Craig : May I have the login account number?

Luisa : i give you again!

Luisa : vtrXXXXXXXXX

Craig : I did answer You I said the funds should reflect sometime tomorrow you did not respond.

Luisa : no you did not respond me at all

Luisa : but howewer

Luisa : why did i received instead money from 7Sultans and Platinu Play

Luisa : and not from Vegas tower?

Luisa : i need NT code for operator NETeller to trace transaction

Luisa : i am asking too much?

Craig : As I said in the previous chat the withdrawal takes 72 hours in total.

Craig : Thus you should have the cashin by tomorrow.

Luisa : i received in less than 24 hours withdrawal from 7Sultans and Platinum

Luisa : now i am very worried

Luisa : i would like to have Nt code, pleaseee

Craig : I am sorry unfortunately I do not have that at the moment.

Luisa : why you don't want to give me, is there any particular reason?

Craig : I cant give it as I do not have it.

Luisa : can you please ask to your E-cash company?

Craig : I would but as they are not in at the moment I am unable to do so

Craig : I am sorry Luisa unfortunately the nt number as not yet been noted

Craig : May I have your login number again.

Luisa : you need number account?

Luisa : vtrXXXXXXXX

Craig : Luisa you sould have the cashin by tomorrow if not call us back we will definatley have all the information by tomorrow for you

Luisa : ok thanks

il tutto finisce cosi!....

Io non ho ricevuto i soldi e l'operatore NETeller ha bisogno del numero di transazione, ma al Vegas non me lo vogliono dare!! :inkaz:

devo dire addiooo ai miei soldi?????

perché non mi vogliono dare sto benedetto numero????